Cancellation & refund policy
Last updated: 31 October 2026
সংক্ষেপে: যেকোনো সময় প্ল্যান বন্ধ করা যায়; যে সময়ের টাকা দেওয়া আছে, তার শেষ পর্যন্ত চলবে। প্রথমবার টাকা দেওয়ার ৭ দিনের মধ্যে চাইলে পুরো টাকা ফেরত। ভুল করে দুবার বা ভুল টাকা কাটা হলে ৫–৭ কাজের দিনের মধ্যে পুরো টাকা ফেরত।
संक्षेप में: प्लान कभी भी बंद कर सकते हैं; जिस समय का पैसा दिया है, उसके अंत तक चलेगा। पहली बार पैसे देने के 7 दिन के अंदर माँगें तो पूरा पैसा वापस। गलती से दो बार या गलत रकम कटी हो तो 5–7 कामकाजी दिन में पूरा पैसा वापस।
Cancelling
- You can cancel your plan at any time, in the app or by writing to us (contact details below).
- After you cancel, nothing more is charged. VoiceBill keeps working until the end of the period you have already paid for.
- Your bills and records stay on your phone after the plan ends, and you can make a backup file at any time.
Refunds
- First payment: if you ask within 7 days of your first payment, you get a full refund.
- Double or wrong charges: if you were charged twice, or charged the wrong amount, we refund the extra amount in full.
- Time already used: apart from the cases above, we don't refund the part of a month or year that has already been used.
- The 14-day free trial costs nothing, so there is nothing to refund for it.
How refunds are paid
Approved refunds are started within 2 working days and go back to the same UPI account, card or bank account you paid from. They usually arrive within 5–7 working days, depending on your bank.
Asking for a refund
Write to tirtho2787@gmail.com or WhatsApp +91 83918 02787 with the Google account email you signed in with and the payment date (or the Razorpay payment ID from your receipt). We reply within 2 working days.
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